For
Leaders

Assistant Development and Coaching

Have you had trouble with your schedule where you’ve found yourself in back-to-back meetings with no break or going back and forth to the same location twice?

Are key details missing like accurate timing for events, a list of participants or even location? 

Has your travel not turned out the way you envisioned, and you find your personal preferences aren’t being accounted for? Are you wondering where the breakdown is in communication between you and your team?

Finding an assistant is no easy feat and forming a good working relationship with them can feel like even more of a challenge. Working with your assistant is like the Tango, timing and being in step with each other is important.

TRAVEL

SCHEDULING

PLANNING FOR
PREFERENCES

These are the 3 areas that I see as most problematic in the principal-assistant relationship. They are very hindering if they’re not done right.

I provide a full assessment using tried and true tools that I’ve developed to ensure an understanding of the root of the issues that you may be facing. Learning from your angle and your assistant’s angle, I create a plan with you in terms of how we will approach resolving the issues and ensuring that you are aligned.

Working with your assistant using proven processes and methodologies that I have used on the biggest stages in the world I ensure that your assistant is fully equipped to execute with a level of excellence meant for a leader. I’ll keep you fully informed of the progress along the way so that any adjustments you feel necessary, can be made in real time.


Training for Executive Assistants

Building and Aligning Core Competencies 

Core competencies identify the values and strengths represented across an organization regardless of an employee’s position. They describe a company’s vision, mission, and standards in terms of the key behaviors needed for effective performance. I dive deep into helping employers clearly outline their administrative needs and define the critical competencies for successful performance in the administrative role such as adaptability, communication, planning, problem solving, etc. I train your administrators using a set of proven techniques and give them the toolset to transform their skills to meet and hopefully exceed your expectations. This results in a high performing team that is positioned for success.


Executive Assistants and Business Owner Training Consulting

Strategic Scheduling and Calendar Management

Building a schedule takes attention to detail, logic, foresight and being able to juggle and prioritize multiple requests. I help to account for all factors including employer preferences, scheduling across time zones, and knowing the right questions to source the information needed to craft a document guaranteed to ensure employers can execute with excellence.

Training for Administrative Assistants and Staff

For Admin
Staff

Are you looking to invest in yourself by taking your skill set to the next level?

On the verge of burnout and hoping to find some new tools that’ll help you work efficiently, have a better connection with your employer, or become more organized?

Or, are you interested in becoming an assistant and wondering how to translate your current talents? Getting ready to prep for your first interview?


HERE’S HOW I CAN HELP:

Assistant Development & Coaching

Assistant Development & Coaching

Bridging the gap with training on strengthening your work relationship with your employer, travel planning, strategic scheduling, calendar management, resume, interview prep, etc. from skilled and qualified consultants with experience across all sectors to include support in corporate, government and personal capacities.

Organizational Tools for Executive Assistants

Organizational Tools

Providing access to necessary tools to increase productivity and help organize workflow including but not limited to scheduling systems, meeting/event preparation document templates, calendar management tactics.

Consulting for Small Business Owners

For Small Business Owners

How do you ensure that you are managing for success? 

By establishing all of the building blocks for creating a company culture that promotes transparency, accountability and respect. I help family offices, startups and nonprofits lay the groundwork for a steady foundation by assisting with the development of:

Standard Operating Procedures (SOPs)

Standard Operating Procedures (SOPs)

Streamlined Communication Flow Management

Streamlined Communication Flow Management

Job Descriptions

Job
Descriptions

Employee Handbooks

Employee
Handbooks

Performance Feedback

Performance
Feedback

Org Charts

Org
Charts

Matriarch Made Development

Chynna’s Consulting services are offered through
Matriarch Made